1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Fire from gearbox on C63AMG

Discussion in 'Engine, Drivetrain, Fuel and Exhaust' started by poacher3536, Nov 20, 2012.

  1. poacher3536

    poacher3536 Member

    Messages:
    10
    Likes Received:
    0
    Joined:
    Nov 20, 2012
    Location:
    London
    Your Mercedes:
    C63AMG/PP+/2010/6.3L
    Good evening all.

    This is my first post and hoping for some idea into whats happened.

    I have a C63 AMG PP+, the car is only 2 and a half years old. Everything has been fine until i drove it away from being serviced at the dealer. Afew miles down the road, lots of white smoke comes from underneath the car so i drove it back to the dealer for them to fix it.

    I was told during the service they changed a transmission seal which has not sealed very well, they changed the seal again and told me it was all good.

    2 days later, while driving same things happens again!! white smoke everywhere so i limp to the dealer who agrees its the seal again so not only change the seal on the gearbox but also the pan. I was assured it was fixed.

    Afew days later, driving on the A1 at night, it happens again!! I pull into the services but this time it starts burning. The fire is clearly coming from the gearbox and although i attempt to put it out its not working so i call the fire brigade who put the fire out.

    The fire did spread into the cabin, and has burnt out the centre controls, gearstick, all the airbags have gone off and all the electrics are burnt out, water and smoke damage etc etc. The list of damage is so long. I'm only guessing, but i reckon the fluid/oil was leaking onto something hot which must of set it alight??

    To be fair to Mercedes, they have been really good, given me a car to drive around in until they finish they investigations. As the car is under warrenty i'm hoping it will prove in my favour as i dont want to claim on my insurance if i can help it.

    Has anyone else suffered with this type of leaks? has anyone got any tips or advice?

    Thanks in advance.
     
  2. Naraic

    Naraic Moderator

    Messages:
    10,334
    Likes Received:
    949
    Joined:
    Mar 4, 2010
    Your Mercedes:
    2005 CL500.
    I think atf will burn if it overflows on to a hot exhaust.
     
  3. OP
    poacher3536

    poacher3536 Member

    Messages:
    10
    Likes Received:
    0
    Joined:
    Nov 20, 2012
    Location:
    London
    Your Mercedes:
    C63AMG/PP+/2010/6.3L
    Thats my gut feeling, although i don't have much technical knowledge!
     
  4. television

    television Always remembered RIP

    Messages:
    164,074
    Likes Received:
    310
    Joined:
    Mar 14, 2005
    Location:
    Daventry
    Your Mercedes:
    2002 SL500, 216 CL500, all fully loaded
    Hello and welcome,,how can you be so calm. This very poor work to say the least and I cannot recall another doing this, and all cars share the same gearboxes. Yes the fluid has caught fire as you know, the worst is getting the car back to normal, that is if ever it will be possible to. the smell could in the car for a year or more, and the problem is will it ever be the same.

    This is nothing to do really with your insurance company and all down to the dealer that did the work, 3 attempts to get it Ok and still wrong, just not good.

    This is a first on here :(:(
     
  5. Naraic

    Naraic Moderator

    Messages:
    10,334
    Likes Received:
    949
    Joined:
    Mar 4, 2010
    Your Mercedes:
    2005 CL500.
    I doubt he's calm Malc...but had time to calm down a bit. I can't imagine the shock of seeing your pride and joy go up in smoke!!

    I've seen this smoke before (Volvo 245 in the 70s) and was fearful of a fire. In that case it was fluid escaping on to the exhaust.
     
  6. OP
    poacher3536

    poacher3536 Member

    Messages:
    10
    Likes Received:
    0
    Joined:
    Nov 20, 2012
    Location:
    London
    Your Mercedes:
    C63AMG/PP+/2010/6.3L
    Hey.

    Thankyou, to be honest i'm so angry but being angry won't solve the issue, the dealership are on side and doing everything they can.

    The car is to badly damaged to be repaired! and even if they could repair it surely with that ammount of damage the car would be really hard to sell?
     
  7. television

    television Always remembered RIP

    Messages:
    164,074
    Likes Received:
    310
    Joined:
    Mar 14, 2005
    Location:
    Daventry
    Your Mercedes:
    2002 SL500, 216 CL500, all fully loaded
    I did not want to say it before, but we have a general consensus that if you car catches fire it is better to let it burn for as you say it will never be the same, you can never lose the smell.

    I dont know what box you have in that car as the 7g was not fitted to all the higher powered cars, and it could be the 722.6 box.

    OK we all know on here that the pilot bush can leak, but that is not under any real pressure, and just splash, so the points under pressure are the connections to the transmission cooler in the rad. the sump is not Ășnder any pressure at all. Oil leaking from a non pressured point would just run under the car. leaks from the cooler pipes could spray out any where, and you have the twin exhaust, one each side..

    Any good company should be insured for this, so do not let MB go near your insurance.

    Was it MB Brentford or Mayfair
     
  8. OP
    poacher3536

    poacher3536 Member

    Messages:
    10
    Likes Received:
    0
    Joined:
    Nov 20, 2012
    Location:
    London
    Your Mercedes:
    C63AMG/PP+/2010/6.3L
    Hey.

    Thankyou, to be honest i'm so angry but being angry won't solve the issue, the dealership are on side and doing everything they can.

    The car is to badly damaged to be repaired! and even if they could repair it surely with that ammount of damage the car would be really hard to sell?
     
  9. walkenblue

    walkenblue Senior Member

    Messages:
    351
    Likes Received:
    0
    Joined:
    Oct 12, 2009
    Location:
    cambs
    Your Mercedes:
    2002 w203 220cdi Avantgarde
    You backed it ! Leave it with them ! Their fault !....Hope they don't come up with a goodwill gesture towards cost of another car.Would'nt be surprised.
     
    Last edited: Nov 21, 2012
  10. aquanaut

    aquanaut Senior Member

    Messages:
    114
    Likes Received:
    4
    Joined:
    Jun 22, 2009
    Location:
    Aberdeen
    Your Mercedes:
    2012 C63 AMG
    Welcome. Blimey, really sorry to read your post. I hope everyhing gets sorted asap. Please Let us know how merc and dealer resolve this, thanks.
     
  11. BAZZER1

    BAZZER1 Senior Member

    Messages:
    1,542
    Likes Received:
    7
    Joined:
    Jul 9, 2011
    Location:
    FERNDOWN DORSET
    Your Mercedes:
    E320cdi AVANTGARDE SELECT
    This is a Disaster, I do hope you get this sorted, do you think this could be a fault of the MB Dealer and if so, I hope you get them to reimburse you to the full amount or replace your car if down to faulty workmanship on their part.
    Welcome to the Forum, I am sure a lot of Members will be interested in the outcome of this.
    Best regards
    BAZZER1
     
  12. OP
    poacher3536

    poacher3536 Member

    Messages:
    10
    Likes Received:
    0
    Joined:
    Nov 20, 2012
    Location:
    London
    Your Mercedes:
    C63AMG/PP+/2010/6.3L
    I think it has the AMG speedshift gearbox but i could be wrong! Mercedes have said everytime i took the car back that it was the seal on the gearbox that was leaking. It makes me think they could have a batch of unserviceable seals?

    Even though i have let my insurance company know, I don't intend to claim on my insurance. They have even told me to claim against Merc. The car is currently in a recovery compound awaiting Mercedes to pick it up and investigate it.

    So far Mercedes have been really good, but i was thinking of paying for an independant engineer to also inspect the car but i'm not sure if thats a good idea or not??

    Everyone has been really helpful so thankyou. I will keep everyone posted and i will upload some pics later of the car
     
  13. OP
    poacher3536

    poacher3536 Member

    Messages:
    10
    Likes Received:
    0
    Joined:
    Nov 20, 2012
    Location:
    London
    Your Mercedes:
    C63AMG/PP+/2010/6.3L
    I honestly think it's the fault of Mercedes, not sure if its the actual dealer or not as if they have used the correct parts, the right procedures etc then perhaps it's the parts at fault, either way someone, somewhere from Mercedes has to be accountable.

    I want a new car!! i doubt very much they could repair it and as i have already said i would never want that one back. I currently have a nice C-Class 220 CD1 as a loan car which is really nice, it makes a nice change to get over 40MPG, although i'm missing the noise of my AMG haha.
     
  14. OP
    poacher3536

    poacher3536 Member

    Messages:
    10
    Likes Received:
    0
    Joined:
    Nov 20, 2012
    Location:
    London
    Your Mercedes:
    C63AMG/PP+/2010/6.3L
    Here are some pictures of my baby:

    Damage list so far:

    All windows smashed
    Gearbox burnt
    Fire damage to engine bay
    Centre console burnt
    All wiring/electrical looms burnt
    Airbags deployed
    Bonnett damaged
    Smoke damage
    The car is flooded with water and foam
     

    Attached Files:

    Last edited: Nov 21, 2012
  15. mika63

    mika63 Senior Member

    Messages:
    86
    Likes Received:
    0
    Joined:
    Jan 13, 2012
    Location:
    Uk
    Your Mercedes:
    Mercedes-Benz
    Hi poacher

    the problem according to your notes indicates its a gearbox seal failure or something similar
    now im no techie but i ve had something remotely similar
    which was traced to an oil seal ring not sitting properly
    I was driving along quite happily then the engine light came on and it went into limp mode (apparently because there was a slight and sudden drop in oil pressure)so i stopped called mercedes they brought a truck and took it back to base and replaced the oil seal
    in literally a few minutes they had it fixed and i was driving away (they topped up the oil about half a litre - i had noticed a small leak next to the pick up truck whilst waiting)
    anyway couple of things
    i would have hoped your limp mode would have cut in and stopped the major damage
    and mercedes may well have numerous engine /gearbox seal problems as they fixed mine so quickly - this could support your argument for assistance in repair (if you need it)

    hope it works out

    crikey just seen the photos...
     
    Last edited: Nov 21, 2012
  16. walkenblue

    walkenblue Senior Member

    Messages:
    351
    Likes Received:
    0
    Joined:
    Oct 12, 2009
    Location:
    cambs
    Your Mercedes:
    2002 w203 220cdi Avantgarde
    Your poor car is a write off i am sure.But you surely would'nt want a car that's been damaged like this.Really feel for you.
     
  17. OP
    poacher3536

    poacher3536 Member

    Messages:
    10
    Likes Received:
    0
    Joined:
    Nov 20, 2012
    Location:
    London
    Your Mercedes:
    C63AMG/PP+/2010/6.3L
    Hi, I had no warning lights or anything come on to tell me something was wrong, just lots of white smoke, that was the same for everytime i had this problem.
     
  18. mika63

    mika63 Senior Member

    Messages:
    86
    Likes Received:
    0
    Joined:
    Jan 13, 2012
    Location:
    Uk
    Your Mercedes:
    Mercedes-Benz
    Hi poacher

    sorry i should say mine was an engine oil seal not gearbox but i think the principles may be relevant

    if theyve sent you back out in it after temporary repair im thinking the accountability is/should be with them
     
    Last edited: Nov 21, 2012
  19. BAZZER1

    BAZZER1 Senior Member

    Messages:
    1,542
    Likes Received:
    7
    Joined:
    Jul 9, 2011
    Location:
    FERNDOWN DORSET
    Your Mercedes:
    E320cdi AVANTGARDE SELECT
    Gawd what a mess ! I would'nt want this back either if I were you, even after a good clean up I would'nt feel at ease driving it and the burning smell would take ages to clear from the interior.
    Looks as if you have a pretty good case against whoever initially caused this.
    Hope all turns out ok for you.
    Keep us all informed
    Best regards
    BAZZER1
     
  20. Corned

    Corned Senior Member

    Messages:
    1,470
    Likes Received:
    5
    Joined:
    Jun 25, 2012
    Location:
    East Midlands
    Your Mercedes:
    2005 S211 E320CDI Avantgarde
    I am thinking a different way. I would put money on them having seriously over-filled the gearbox at the service. Hence it blowing out seals repeatedly.

    They would have been replacing seals until kingdom come until the level was back to where it should have been to start with.
     

Share This Page