Do you mean that SatNav and BT Audio used to work and don’t work now or is it a new car and they just don’t work? Audio 20 doesn’t come automatically with SatNav and you have to have one of the Map Pilot options built in - either Becker or Garmin depending on when they switched over. As for BT audio, again this was introduced at some point and may or may not be on your model.
As John said, Commandonline are always a good place to start if you have these sort of problems. Give them a call or email them and quote your VIN so they can check what your actual car should have fitted.
AIB understand your special Mercedes deserves a special insurance policy. We have a refreshing attitude to insuring high performance, modified, imported or classic and vintage cars and deal with the UK’s leading insurers. We offer discounts for length of ownership, where the vehicle is kept overnight and limiting the mileage and can also cater for those clients who need higher mileage and business use.
To obtain a quotation please call the team on 02380 268351 or visit us atAIB Insurance
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