Naraic

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Are you sure that they are tyre fitters, when they fitted my tyres they spun the wheels, stuck the weights on and did not spin again:shock::shock:

Not a good experience...but how can you say "they" when you mean the guy who did yours...always spin again for me. ;)
 

television

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Not a good experience...but how can you say "they" when you mean the guy who did yours...always spin again for me. ;)

OK the guy that did mine, but someone must have taught him in the first place, but thinking about it maybe not
 

47p2

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I wouldn't let a Kwik Fit fitter put a nut in a monkeys mouth let alone work on my car
 

gren1512

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1999 w202 c240 elegance.1992 w201 190e 2.0 auto.
I bet those lads at K/Fit would love get their hands on your 1947 Rover. Go on let them have a little tinker.
 

47p2

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I bet those lads at K/Fit would love get their hands on your 1947 Rover. Go on let them have a little tinker.

Over my dead body :lol::lol:
 

Alex Crow

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W169, W124, w202, W203, KTM 250 EXC, VW T25 camper and a Polo in a pear tree
in my experience the biggest problem with oil overfilling is actually down to under draining! engines must ALWAYS be drained when hot, and with the oil filter removed. using the vacuum extraction method is absolutely fine on most models, certainly OK on this car. i always put in 6.5 litres on these 611 engines, and have NEVER had to correct an oil level due to 'overfilling'.
 

47p2

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Dipsticks..............

Simple and effective and they never fail ;)
 

Wirral_guy

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2004 CLK270cdi Avantgarde
Dipsticks..............

Simple and effective and they never fail ;)

Incorrect.... I believe the dipsticks at Kwik Fit, whilst simple, are rarely effective and do fail rather a lot :D

Dave
 

ALFIEBEARD

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DUMFRIES
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JAGUAR XF-R SPORT
I bet those lads at K/Fit would love get their hands on your 1947 Rover. Go on let them have a little tinker.

They are welcome to have a little tinker with my 1914 Model T even they could'nt knacker that he he:rolleyes:

Alfiebeard
 

ALFIEBEARD

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Dipsticks..............

Simple and effective and they never fail ;)

My old model T has the old two oil cocks (if you excuse the terminology) thats what they are called in the handbook:lol:, the upper of the 2 is the top level, and the lower one is to see if there's any oil in :confused:, :).

Alfiebeard
 

47p2

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My old model T has the old two oil cocks (if you excuse the terminology) thats what they are called in the handbook:lol:, the upper of the 2 is the top level, and the lower one is to see if there's any oil in :confused:, :).

Alfiebeard

We need pictures Alfiebeard :D
 

Captain Chris

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1996 W124 series E280T, 1998 W210 E430T, 2001 E320 CDI,
From what was said in the OP's original threads there does seem to be something more to this for sure, but still comes down to a car going in for an oil change and coming out with problems. In the past I would have agreed that an oil change could have been done by someone, even a child, with rudimentary knowledge of where to empty the oil and where to put it back in. However, I just happen to think that nowadays it is not as simple as that anymore; there are many, many more formulations and grades of oil then there ever used to be, engines have management systems & sensors and all require some sort of computer to be connected in order to read fault codes e.t.c

It is the right of any person to choose where/when/who services their vehicles, but having taken time to research what car to buy, worked hard to save up the money, looked around for the best deal and negotiated a great price , I just don't see why you would then trust it to some complete amateurs to service it!!??
 
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C

camerontyler

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C 220 CDI 51 Plate
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Good Evening Everyone!

Sitting here is a happy Mercedes owner!

Got up early and headed up to Deutsche Marque in Edinburgh (Indies).

They took the car straight in while it was still up to temp and measured the ATF.

By the power of grayskull a litre of ATF has evaporated into thin air without the aid of a leak point!

I think we can now conclude that the clever chaps at KF have vacuumed out the wrong hole and tried to destroy my lovely gearbox!

I do believe that the clever 'mechanic' hasn't been honest with their boss so I do not blame him as he seemed to understand Mercedes. I do however believe they have put my car at serious risk of self destruction.

You will all be pleased to hear that after getting the ATF refilled and the excellent mechanic checking it over the car is running like a dream yet again with lovely smooth, almost imperceptible gear changes.

I do beleive I will actually sleep like a human again this evening and I might even dream of cruising along with only the sound of pleasant diesel chatter and tyre hum to ease me through the night!

Thanks to anyone who has thrown there two pennies worth into the post.

I would love to call the post CLOSED but I'm afraid I cannot.....

The next peice of advice I would like is to know what steps to follow in regards to 'Kwik Fit and there Not So Fit Fitters'?

Cameron
 

television

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camerontyler

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Not as far as I know but I did notice beside one of the monkey enclosures a guy in a fetching blue ARNOLD CLARK front and back waterproof jacket with matching ARNOLD CLARK blue and white umbrella in George shoes and trousers.

Needless to say I had a private giggle :)
 
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camerontyler

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Spoke to KF customer services today.

They didn't sound too impressed by what I told them and it's now being handed over to the Operations Manager and i've to expect a call from him/her within 3 days working days.

Needless to say I will be posting the results as and when.

Cameron
 

47p2

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I stopped at kwik-fit and asked them if this would have anything to do with the oil change.
The man I assume to be the manager was quick to jump in and tell me that it would have nothing to do with them and my ATF fluid needs replaced.
He also stated he knew this because he had worked for Mercedes all his life.
I queried that it seems a bit odd for this to happen as soon as the engine oil is replaced. He then asked how many miles it had done.
I said almost 46k, he said, ah yes it's definately your ATF fluid it usually needs changed at 45k. (note : haynes manual says 30k)





I'm beginning to wonder if they have drained out some of the ATF or even topped up the ATF with engine oil by mistake via the fill tube



Odd why he should say the ATF oil requires changing when you ask him about the problem. As I said earlier I suspect they drained out some ATF, most likely the monkey who did the work thought it was the sump plug :shock:
 

M80

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2014 639 Viano- 651, 5sp Auto. 2009 S211- 646, 5sp Auto.
So the Manager used to work for an MB dealership.

MB say the gearbox fluid is good for life, and yet he says your extreme very fast developed symptoms were 'definitely' due to the ATF requiring replacement at 46k miles.

A general consensus here is that for longevity of the box life, changing at 40k ish is good. If left unchanged the smoothness of the box MAY gradually deteriorate, but near unnoticeable until the new fluid is put in, then the restored smoothness can be recognised.

He's a lying toad who knew the mistake had been made, and also knew the remedy was beyond their skill. He hoped you would naively go to MB and request the ATF replacement and be happy with his suggestion.

I would now only be happy if the ATF were changed, as what they may have tried as a remedy could be expensive in the future. No question who should foot the bill for what has occurred and should occur.
 

Captain Chris

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I am pleased to everything is alright now Cameron. It will be interesting to hear what Kwik Fit have to say but I guess they will not admit fault, they may even try to blame you for jot having the correct level of fluid in the gearbox!!! Anyway, here's hoping there are some honest people left in the world of Kwik Fit auto centres!!! (I'm not holding my breath!)
 


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