ALFIEBEARD
Senior Member
- Joined
- Mar 2, 2009
- Messages
- 804
- Reaction score
- 6
- Age
- 71
- Location
- DUMFRIES
- Your Mercedes
- JAGUAR XF-R SPORT
Hi Again Gents.
Well my holiday in Britany went very well, I got a text from our workshop on Tuesday to say Mercedes had reconsidered for the 5th time about giving me a contribution towards the repairs to my E Class W211 SBC system and decided, after carefull consideration![Roll Eyes :rolleyes: :rolleyes:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
to refund the cost of the SBC pump and the fitting of it:![Eek :shock: :shock:](/styles/default/xenforo/smilies/eek.png)
.
I think it must have been something to do with my last letter stating what I was going to do to advertise my disgust at the way I was treated etc etc.
The letter stated that Mercedes UK would pay half and Mercedes Carlisle would pay the other half, and they hoped I would have a better opinion of their vehicles and they apologised for all the trouble etc etc.
Well I am very pleased at the outcome, but why oh why did,nt they just settle this complaint immediately
, all this hassle and bad press just so they could prove a point I think.
Well its been a long trek and all your kind posts and backing have helped the situation tremendously, so well done all and a big thankyou to all who assisted me in getting this sorted I hope I can return the compliment one day.
Kind Regards
Alfie B
PS 880mls in one week in Carols Toyota Avensis it was nice to get back into the Merc (after I had bathed my flat 4rse he he).
Well my holiday in Britany went very well, I got a text from our workshop on Tuesday to say Mercedes had reconsidered for the 5th time about giving me a contribution towards the repairs to my E Class W211 SBC system and decided, after carefull consideration
![Eek :shock: :shock:](/styles/default/xenforo/smilies/eek.png)
I think it must have been something to do with my last letter stating what I was going to do to advertise my disgust at the way I was treated etc etc.
The letter stated that Mercedes UK would pay half and Mercedes Carlisle would pay the other half, and they hoped I would have a better opinion of their vehicles and they apologised for all the trouble etc etc.
Well I am very pleased at the outcome, but why oh why did,nt they just settle this complaint immediately
Well its been a long trek and all your kind posts and backing have helped the situation tremendously, so well done all and a big thankyou to all who assisted me in getting this sorted I hope I can return the compliment one day.
Kind Regards
Alfie B
PS 880mls in one week in Carols Toyota Avensis it was nice to get back into the Merc (after I had bathed my flat 4rse he he).
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