ALFIEBEARD
Senior Member
- Joined
- Mar 2, 2009
- Messages
- 804
- Reaction score
- 6
- Age
- 70
- Location
- DUMFRIES
- Your Mercedes
- JAGUAR XF-R SPORT
- Thread Starter
- Thread starter
- #21
Alfie B
I am delighted at the outcome for you and just shows that a rational, literate consumer cannot just be fobbed of if you present a sound case on grounds you did - expensive cr*p repairs with such safety issues, and dismissive/arrogant attitudes accompanied by corporate bullshine do not work in this day and age and a lot of us will not run away/rollover easily.
I note with great interest that both dealer and MB are now going halfs on repaying you and I think this strongly indicates your case suddenly went higher up the corporate tree at MB following your notified intention of approaching TV/press with the details of your experience.
Excellent result and I will file away in readiness for the day my system decides to expire - car now 4 years old so will not be long !
Best regards
Hi Bill,
Thanks for that, and if or when you have problems you can count on my support.
Kind Regards
Alfie B