This has re-enforced my love for my independent ,he would not put a washer on without a signed pro-forma and face to face meeting to confirm the business case,
MB like all the big brands probably work on about 85% of cars being leased or company owned and do not get challenged
Duh.
Where do you think Euromerc, Starpartz & other sellers of NOS get their filters (& everything else) from?
Really? I'd like to think I could trust an Indie to undertand my needs (ie maintain regardless of cost, or do everything as cheaply as possible, or somewhere inbetween) and act in my best interests and if he thinks something should be changed then change it.
Leasing company's maintenance controllers challenge everything. Dealers used to hate maintaining my company cars, and my wife had VW under one of their maintenance contracts and every garage visit was a battle.
are some indies not as bad as main dealers for over charging or not completing work that should have been done?
Not my experience but in any population you will get good and not so good
are some indies not as bad as main dealers for over charging or not completing work that should have been done?