Just put my C180 Sport 2008, petrol, automatic (bought from Mercedes Benzene Direct 8 years ago) in for its MOT. Failed on brake pipe corrosion, no problem, lines renewed. Garage took the car out to test the brakes but car was pulling to the left under braking. They rebled the brakes and took it out again, same problem plus " car felt it was being driven on ice". Detail inspection of the rear suspension found the rear suffrage had corroded and cracked! Garage contacted my local mercedes dealership and was told the part was currently on back order, no delivery date available and would be £700+ including the vat. I contacted Mercedes UK customer service today and was told I'd have to deliver the car to the dealership, 8 miles away to be inspected even though I told them the car was deemed unsafe to drive. They said I'd have to contact the dealership myself to see if they'd send an engineer out to inspect it before they would consider any contribution to the repair. Thank a lot! So, I'm stuck between a rock and a had place. Car has to be fixed, its mint at 74000 miles. Dealership labour is £100 per hour and £750 for the part when/if they can get it vs £40 an hour at my local garage and I source a second hand subframe. It looks like even if Mercedes contributed 50% I'd still be well out of pocket vs getting it done myself. Surely this fault shouldn't occur on a 9 year old car! Mercedes customer service were pretty useless and I'm not expecting the dealership to be any better tomorrow. Anyone know of a good secondhand rear subframe? Any suggestions on how to get a better response from Mercedes UK? Thanks for your help.