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W204 2008 rear subframe failure!

Discussion in 'Suspension, Steering & Brakes' started by syncman, Nov 22, 2017.

  1. Swanseabay

    Swanseabay New Member

    Messages:
    3
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    0
    Joined:
    Oct 18, 2020
    Your Mercedes:
    C180
    HI Folks.
    I've been reading these posts with great interest - especially the optimistic ones! I've had my 2011 C180 saloon (53,000 miles) for 6 years. Bought from a good friend who is meticulous with his cars and always uses the main dealers. Until last year, so did I (so full MB service history to then) but, following some awful customer service (funny if you weren't involved - details on request) went to an independent local MB specialist for a service and for a couple of small jobs last year, all very satisfactorily carried out. At this year's service I was told about a small corroded hole in my subframe. The local specialist said they always checked the subframe with older Mercs. Advice was that it was OK pro tem but had to be fixed. They also told me that it was a known fault and that they knew of several people who had had the job done FOC by main dealers, so to go there, rather than have them fix it and charge for it. This was last week, so I have yet to contact the main dealers (who had done all services and MOTs until early last year). I just hope that the fact that I have just jumped ship will not prejudice my chances of a FOC repair. ANY ADVICE FROM CLUB MEMBERS WOULD BE APPRECIATED. I'll keep you informed of outcomes.
     
  2. Swanseabay

    Swanseabay New Member

    Messages:
    3
    Likes Received:
    0
    Joined:
    Oct 18, 2020
    Your Mercedes:
    C180
    Hi Coops. Do you have any other information you can share with me? For example: who was the main dealer and what did they tell you re the attitude of Mercedes?
    Thanks
    Bob
     

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