Sounds like they need a specialist to look at it
Phone call last night it's fixed.
Phone call this morning it's broken again.
Travelling down on Friday to return customer loan car, and can always get home by train if needed.
Think its time to start looking at other brands of car. Pity as all previous Mercs have been great.
And this is backed up both in Common and Statute Law regarding contracts. Most suppliers of goods and services have no idea about their responsibilities under the law and will try and bully consumers to accept rubbish.Have to say that by now, I'd have told them to keep it or find a replacement.
If it is Marshalls Preston for yourself a favour and bail out of it asap.What like a Mercedes dealer
Good news it we've found a X5M in Warrington, so can use the loan car to visit it before we return it to Preston.
As we traded in our old car, it leaves us with a bit of a transport issue.
Looks like Mondays commute will be in my hillclimb car, so the wife can use my little 998cc Yaris
Dont do anything verbally. Document and photograph every detail.
The 'we will look after you' verbal means nothing.
Good luck