GeoffB
Senior Member
- Joined
- Sep 23, 2022
- Messages
- 91
- Reaction score
- 65
- Location
- Hampshire
- Your Mercedes
- 2017 Vito 119 CDI Sport (W447)
I know there are a few existing posts about windscreen washer problems but I wanted to share my experience in the hope that others will search and find this useful.
I prefer to do my own maintenance where possible and tried all the usual troubleshooting steps below when my Vito W447 front and back washers stopped working but these steps can apply to any Mercedes car or van.
1) Check the tank is full and not leaking
2) Check for blocked jets (the pin or wire method)
3) Check for leaking pipes (under the bonnet)
4) Check fuses - I assumed no fuse issues because the pump was still running
5) Check pump and washer fluid for blockage (the hardest of all but the cause of my issues)
Accessing the windscreen washer tank and pump is impossible from under the bonnet but on my Vito and many other Mercs it can be accessed by partially removing the front near side inner wheel arch cover. Armed with a torch I was able to reach the pump and pull it out of the rubber grommet filter, at which point no water leaked out of the tank. I then removed the rubber grommet filter (see picture), which was covered in a blue slimy gunk I assume had accumulated in the bottom of the tank. At this point the tank emptied itself on the floor and then I flushed it out with a hose pipe. I cleaned the grommet, put everything back together, refilled the tank, checked for leaks and hey presto I now have working washers again.
This was a quick fix and I will get a replacement grommet filter/strainer for peace of mind.
I prefer to do my own maintenance where possible and tried all the usual troubleshooting steps below when my Vito W447 front and back washers stopped working but these steps can apply to any Mercedes car or van.
1) Check the tank is full and not leaking
2) Check for blocked jets (the pin or wire method)
3) Check for leaking pipes (under the bonnet)
4) Check fuses - I assumed no fuse issues because the pump was still running
5) Check pump and washer fluid for blockage (the hardest of all but the cause of my issues)
Accessing the windscreen washer tank and pump is impossible from under the bonnet but on my Vito and many other Mercs it can be accessed by partially removing the front near side inner wheel arch cover. Armed with a torch I was able to reach the pump and pull it out of the rubber grommet filter, at which point no water leaked out of the tank. I then removed the rubber grommet filter (see picture), which was covered in a blue slimy gunk I assume had accumulated in the bottom of the tank. At this point the tank emptied itself on the floor and then I flushed it out with a hose pipe. I cleaned the grommet, put everything back together, refilled the tank, checked for leaks and hey presto I now have working washers again.
This was a quick fix and I will get a replacement grommet filter/strainer for peace of mind.