Botus
Senior Member
Thought I'd order one direct from Autel as there are some intriguing features.
Website says UK stock.
Email come through 24 hours later to say being shipped from China.
Email sent requesting cancellation as I don't want to pay UK prices for Chinese stock I can buy cheaper direct from China.
Email received 10 minutes later saying despatched and requesting if I really want it cancelled.
Email sent saying yes cancel.
Email received saying they can't cancel as it's been dispatched.
Email sent saying fine, I'll just refuse it at the door then and courier can take it back.
Paid by PayPal so nicely covered.
I'm somewhat unimpressed with Autel. Not going to bother with it now.
autel try to block updates on anything other than those from UK approved sellers (I suspect many get an update and may not get any more...) there should be a sticker on uk approved ones allegedly entitling to something.... often UK ones get 2 years of updates
I think 70% are leaked out the back door direct with goodness knows what hardware and software, 25% hooky UK imports with a version of the right software (but may never get updates).... and 5% get sold through approved dealers with full support but cost more than double the amount...
if you're in the south east these guys sell legit ones... https://www.allpartsautomotive.co.uk/